Testimonials

“Justin is a Pro at what he does. Not only technically competent, he understands the concerns of the Owner and is able to give the assurance about the technical issues faced by owner.”

Mr Lim Swee Chong Alec, Ford Mondeo owner
– 13 Nov 2017

“Justin explained the problem with the car in detail and I understand the issue. he offered to speed up the change for me to collect. Good job!”

Mr Quay Chai Guan, Ford Focus owner
– 11 Nov 2017

“Dear Management, I would like to compliment on your executive Mr Hock Seng for his quick response and assistant to fixed up the appointment for my vehicle Ford Focus Aircon LCD display issues. appreciate much for the good after sales service from your staff. Thank You.”

Mr Pua Bak Soon, Ford Focus owner
– 10 Nov 2017

“Dear Regent Motors Management team, I am writing to compliment the great service level and professionalism that my service adviser, Max has demonstrated on many occasions. He has always been very patient and attentive in resolving all the issues that I faced.

Recently, I have sent my car in to fix minor rattling door panel issue. Although it has taken the team to finally nailed it on my 3rd visit, I have always find it very comforting knowing that my service adviser will always do his best to resolve it. Max has been very proactive in understanding the issue and has always do his best to update me on the progress.

I would also like to compliment the technical team on their high competency level to address this. Issue such as rattling noise is not easy to resolve and can be very challenging to locate the source.

I am glad that it has been finally addressed and I can now truly enjoy the great driving experience from my car. I am sure with such excellent supports, I will be able to have many more enjoyable years of ownership experience.”

Mr Lim Meng Hou, Ford Mondeo owner
– 6 Nov 2017

“Dennis’ service and commitment to helping us secure our Ford Focus Titanium is simply excellent and deserves great compliment. He is sincere and honest and we enjoyed dealing with him. We will surely recommend more customers to him whenever we have the chance!”

 

Mr Seet Binghan Matthew, Ford Focus owner
– 6 Nov 2017

“Kelven, my SA was very professional and helpful. Also, Mr Wong Guo Xiang who recently assist me in my insurance claim. Their services were great.”

Mr Seow Teow Chiang, Ford Focus owner
– 6 Nov 2017

“Kelven was the service rep who attended to me. He was knowledgeable and went through the servicing fine details with me. He kept me in the loop of the servicing status and was quick to address all my concern regarding the vehicle. Thank You!”

Mr Ng Boon Seong, Ford Mondeo owner
– 6 Nov 2017

“Kelven is courteous, responsive and patient. He offers good customer service and was enthusiastic in service the customer.”

Mr Tan Eugene, Ford Mondeo owner
– 5 Nov 2017

“Aruvi Ramasamy is a credit to your company.”

Mr Raman S/O Puthenveetil Keshavan Pillay, Ford Fiesta owner
– 2 Nov 2017

“I would like to compliment Hock Seng and Max (aftersales) for their excellent customer service. I collected my car with damaged paint work on driver’s door. PDI was not done thoroughly. In addition, the aftermarket in car dash cam failed after few hours upon delivery. Despite having sent the car in for a second time to check the cam, it failed. Both Hock Seng and Max, tried their best to make arrangements for recovery works to the best of their ability and delivered excellent customer service in their timely response to my queries even during after business hours. I sincerely thank them both.”

Mdm Jesmin Tan, Ford Focus owner
– 29 Oct 2017