“The sales representative, Lynette, was very attentive. She listened and understood the needs, expectations and budget of the car I was looking for and made good recommendations. She also followed up post sales on some queries I had. In addition, understanding my work commitments and tight time schedules, she made arrangements for the collection to be done at the most convenient time possible.”
Mdm Chau Poh Lin Susanna, Ford Focus owner
– 7 April 2017
“Max was very good and accommodating. He explained everything clearly and helped to get my vehicle ready by the end of the day.”
Mr Lim Choon Huat, Ford Focus owner
– 7 April 2017
“CSA Justin Guo was highly professional and informative. I felt in the know during the whole comfortable process and was updated timely in stages, excellent experience!
Mr Jayden Zheng Huahong, Ford Focus ST owner
– 6 April 2017
“Justin was very attentive and responsive to my needs, and made every effort to ensure that the problems were fixed. He was also sensitive to my concerns regarding cost of repairs that I had to do, and tried his best to provide a fair deal. He kept me updated on the servicing and completion.”
Mr Tan Hong Seong, Ford Mondeo owner
– 6 April 2017
“The salesperson, Clement, is very helpful, motivated and enthusiastic about his job. It is always good to speak to someone who is really interested in what he/she is doing. I was at the showroom a few times and Clement was very helpful always. I would have loved a honey mustard yellow Ford Focus, if I had a choice. The deep impact blue is dreadful, so I had to choose red.”
Ms Voon Lilian, Ford Focus owner
– 5 April 2017
“Sales person Lionel Ho provided excellent service and great patience during the entire purchase process. Took his time to explain and provided extensive knowledge on the car details.”
Mr Chua Aik Meng, Ford Focus owner
– 3 April 2017
“Justin Guo is a pure asset to your company. He listens to the needs and requirements of the customer and tries his best to solve any issues within his means. If Vantage Motors is able to accommodate more cars and and have more technical ppl to do the job and know their cars well, i believe that the ratings would be much better since Ford is coming out with much better cars this days.”
Mr Kwong Edward, Ford Kuga owner
– 7 March 2017
“I am writing in to compliment the wonderful service rendered to us by sales consultant Jimmy She. We walked into the Ford showroom on the 12th February 2017 and was greeted by Jimmy. We expressed our interest in Ford Fiesta and he patiently introduce the car to us. The entire sales experience was very satisfactory. After my hubby test driven the car, we were interested to know more about financing the car. Jimmy went through with us and clarify our doubts. Jimmy allowed us to think through and had time to consider our choice. He is very patient and knowledgeable.
We are also very impressed with his efficiency and responsiveness. 4 days after securing the COE, we finally got hold of the car. On the day of car delivery, we were slightly late due to poor weather and traffic conditions. Despite the fact that the showroom was closing soon, Jimmy puts in effort to go through the car with us patiently. He even help us apply for transfer of season parking as we were unsure how to drive.
We are enjoying every minute of the ride now. We hope the management will convey the message to Jimmy. He is indeed a gem with Ford.”
Mr Ong Cheng Chuan, Ford Fiesta owner
– 6 March 2017
“I would like to commend one of your Sales Consultant, Mr Lionel Ho Kok Wee, who guided me through the purchase of my new Ford Focus, and the trading-in of my old vehicle.
Lionel exhibited great professionalism throughout the sale process and went the extra mile in assisting in the trade-in my old Ford Focus, which broke down just 2 weeks before I was due to collect my new vehicle. His advice and follow-up gave much assurance that the purchase and trading-in process will be smooth. After the collection of my new vehicle, Lionel even followed up with a call to ensure everything is fine with my new vehicle.
Lionel is a staff who exemplifies good customer service and without doubt, will be an asset to your company.”
Mr Lim Jui Teck Joseph, Ford Focus owner
– 2 March 2017
“My service provider Nasir was excellent, totally satisfied with his personalized service. Truly an asset to your company.”
Ms O’Brien Kathleen Marie, Ford Focus owner
– 2 March 2017