“Dear Justin, Thank you and counter staff for the effective service. This is one of the best experiences I had for car servicing during the past few years, although yesterday’s servicing was not a very complex task.
Your prompt response towards my request and the clarity of package explanation gave me a very positive impression. It built certain level of trust between you, your company and myself.
Hope you will be the representative for the car servicing in future.”
Mr Yang Zhijie, Ford Mondeo owner
– 2 April 2015
“……….., I want to take this opportunity to commend on how dedicated, hardworking and profession our service adviser, Mr Justin ……… Not only did he arranged for a supervisor from the service department to go on a test drive with me to identify the issues, he also work very hard to keep me updated on the repairs done. Sometimes even replying my messages after working hours and during his leave………….
………… I would like to express our heartfelt appreciation to Mr Justin for all that he has done. Thank you Mr Justin! Good job and keep up the good work!”
Mr Eugene Koh, Ford Mondeo owner
– 16 March 2015
“….I am writing this email to express my gratitude and thanks to
your sales staff, Mr Dennis Soh Chin Chye, for his great service in making my recent purchase of the Ford Fiesta a pleasant one.
Mr Soh had been most approachable when introducing the car to me and was prompt to attend to all my queries before, during and after the purchase. My husband and I are most pleased with the service he had rendered and would like to share in formal writing our sincere thanks to him for making the entire process of car purchase a hassle free one.”
Ms Tan Sock Li, Ford Fiesta owner
– 16 February 2015
“I’m writing to provide feedback on one of your Sales Consultants Dennis
Soh for his exemplary customer service…………Despite that it was almost closing hours, Dennis was still very patience in attending our queries. He was very knowledgeable and approachable. We were so impressed by the car and his service that we bought the car on the spot even though we had no intention to commit to a new car so soon!”
Ms Germaine Wong and Mr Keith Lim, Ford Focus owner
– 19 November 2014
“Dear Mr. Elbert Lee & Mr. Aruvi, I just like to say THANK’S for your professionally service.”
Mr Yeo Lik Seng, Ford Mondeo owner
– 10 July 2014