“I am writing in to compliment the wonderful service rendered to us by sales consultant Jimmy She. We walked into the Ford showroom on the 12th February 2017 and was greeted by Jimmy. We expressed our interest in Ford Fiesta and he patiently introduce the car to us. The entire sales experience was very satisfactory. After my hubby test driven the car, we were interested to know more about financing the car. Jimmy went through with us and clarify our doubts. Jimmy allowed us to think through and had time to consider our choice. He is very patient and knowledgeable.

We are also very impressed with his efficiency and responsiveness. 4 days after securing the COE, we finally got hold of the car. On the day of car delivery, we were slightly late due to poor weather and traffic conditions. Despite the fact that the showroom was closing soon, Jimmy puts in effort to go through the car with us patiently. He even help us apply for transfer of season parking as we were unsure how to drive.

We are enjoying every minute of the ride now. We hope the management will convey the message to Jimmy. He is indeed a gem with Ford.”

Mr Ong Cheng Chuan, Ford Fiesta owner
– 6 March 2017

“I would like to commend one of your Sales Consultant, Mr Lionel Ho Kok Wee, who guided me through the purchase of my new Ford Focus, and the trading-in of my old vehicle.

Lionel exhibited great professionalism throughout the sale process and went the extra mile in assisting in the trade-in my old Ford Focus, which broke down just 2 weeks before I was due to collect my new vehicle. His advice and follow-up gave much assurance that the purchase and trading-in process will be smooth. After the collection of my new vehicle, Lionel even followed up with a call to ensure everything is fine with my new vehicle.

Lionel is a staff who exemplifies good customer service and without doubt, will be an asset to your company.”

Mr Lim Jui Teck Joseph, Ford Focus owner
– 2 March 2017

“My service provider Nasir was excellent, totally satisfied with his personalized service. Truly an asset to your company.”

Ms O’Brien Kathleen Marie, Ford Focus owner
– 2 March 2017

“Justin did a great job and finally resolved this long outstanding issue of vibrating steering. We are more than happy to get another Ford in the future with great after sales service advisors like him. Thank you!”

Mr Kei Chee Wei, Ford S-Max owner
– 2 March 2017

“Max was helpful and did his best to follow up and follow through. appreciate if management recognises his effort and services.”

Mr Hong Xianwei, Ford Focus owner
– 26 February 2017

“Service Adviser Kelven provided good and timely service and supported by Clement was excellent.”

Mr Paramjit Singh, Ford Mondeo owner
– 26 February 2017

“My Service Advisor, Mr Darren has good knowledge and served professionally. He listens to your observations on faults observed attentively and reverted and provided feedback after detailed checking/troubleshooting.”

Mr Caleb Gwee Kok Meng, Ford Focus owner
– 22 February 2017

“Excellent sales person. Easing buying process. Able to have car delivered before Chinese New Year. Great effort from Mr Clement Yap.”

Ms Janet Chin Bee Lay, Ford Fiesta owner
– 5 February 2017

“Justin Guo was very knowledgeable and helpful and kept me fully informed on the progress of my vehicle. When I was unable to get a response from the service hotline, he was able to assist.”

Mr Tan Keng Siong, Ford Focus Wagon owner
– 1 February 2017

“Dennis Soh is a very exceptional sales consultant which is why my wife and I bought our 5th Ford from him.”

Mr Lek Siang Hwa, Ford Focus Wagon owner
– 30 January 2017