Testimonials

“Service Advisor Kelven Ma was proactive in handling my case. Though unable to identify the cause of my issue (error message : tyre sensor not detected), he offered me to replace my tyre pressure sensors if the same message happens again. He provides customer with a proposal, thus making you feel comfortable with their work and commitment to address the customers issues.”

Mr Chong Yun Foong , Ford Focus owner
– 29 January 2017

“Service advisor is very diligence and clearly indicated to me his effort to resolve the faults. He also follow up. The advisor is Justin.”

Mr Lawrence Lim Cheong Kok, Ford Mondeo owner
– 27 January 2017

“Very experienced and knowledgeable service consultant, Bernard who has offered excellent advice on car maintenance to his clients. Projecting positive image for the company, very assuring and helpful and making good effort in servicing customers with an extra mile. Excellent servicing by the service crew too.”

Mr Low Hian Huat, Ford Focus Wagon owner
– 7 January 2017

“Overall the servicing is satisfactory… One more thing to add is your Sales Consultant Mr Lynette Lim did a wonderful job with updates of latest car prices and follow up sales service with excellent product knowledge which never seen any sales personnel like her. Please send my warmest compliments to her for a good job done. Thanks!”

Mr Ting Lit Swee Andy, Ford Focus Wagon owner
– 3 January 2017

“Good customer service, patient and approachable. Follow up closely and knowledgeable.”

Ms Tan Siew Jit Jade, Ford Focus owner
– 28 November 2016

“Justin Guo is the best customer service advisor that I had met. His service and attention to details are way above the previous advisors that I had encountered before. Thumbs up to Regent Motors for having a very service-oriented staff!”

Mr Leong Chee Kok Desmond, Ford Focus owner
– 24 November 2016

“Hock Seng was very honest and sincere. I can tell that he is doing his best to deliver a good customer’s experience and I am pleased with his service.”

Mr Ashwin Kuppusamy Samales, Ford Fiesta owner
– 22 November 2016

“Assuring service to us purchase the new Ford Focus. Polite and honest. Have good knowledge of product. Very personalized service.”

Ms Tan Siew Foong, Ford Focus owner
– 18 November 2016

“Lionel has been patient and helpful in explaining to me on the merits of my decision to purchase a Ford. He has also been resourceful in getting my used car traded in to a reputable dealer. Will recommend him to family and friends.”

Mr Liao Weili Joseph, Ford Focus owner
– 15 November 2016

“Justin Chan is courteous and friendly. Keep up the good work!”

Mr Ang Poh Yeow Sam, Ford Focus owner
– 5 November 2016