“Customer Service Advisor: Nasir is great. Very professional and provide good communication on the work to be done. He deserved the praised.”

Mr Loo Meng Tzer, Ford Focus owner
– 1 Oct 2018

“My SA Justin Guo is as always a gem of a guy. Friendly and very customer oriented. Your company should be proud. Please treat Justin well n recognize his good work and efforts.”

 Mr Lim Chin Siang, Kevin, Ford Mondeo owner
– 25 Sep 2018

“Justin is consistent in his professionalism. Very happy with the quality of service he has shown thus far, every time.”

Mr Quah Chee Wee Chris, Ford Mondeo owner
– 15 Sep 2018

“Justin was very helpful and ensure that all my car requirements were met. Very reliable. This is my 2nd or 3rd time dealing with him.”

Mr Keroaman Bin Ahamad, Ford Focus owner
– 14 Sep 2018

“Service advisor Mr Aruvi is professional and provided me with clear explanation on the issue at hand and offered good solution to it.”

Mr Tham Chee Kwan, Ford Focus owner
– 8 Sep 2018

“Dear Ford, I have been privileged to own a Ford S-MAX for the last 6.5 years and through the journeys in that lovely car, I have had numerous dealings with your excellent Technical staff. I would like to single out Aruvi and Max, who have both been exemplary, for praise. They have always been very contactable & helpful, pleasant, professional, hardworking and diligent. Additionally, above all they were very kind to me and my family.

They were an excellent reflection on your fine company. Sadly, I am changing my car today and it’s a day of mixed feelings – a complex blend of excitement tinged with sadness. I shall miss our old S-MAX (my first good car) and I shall very much miss the interactions with both Aruvi and Max. I wish to nominate both these gentlemen for a service quality award or equivalent. They are both deserving of this honor. I wish them well.”

Dr Amila Clarence A C Y Punyadasa, Ford S-Max owner
– 4 Sep 2018

“Service advisor Aruvi was helpful and knowledgeable regards to the operational enquiry of my vehicle.”

Mr Lee Seow How Eric, Ford Focus owner
– 4 Sep 2018

“Firstly, Mr Aruvi, the CSO was attentive to my request, very quick and knowledgeable of the car’s fault. Gave me confidence and truly satisfied in his ‘customer service excellence delivery’. Secondly, Miss Dorothy at the receptionist privilege to hear her sweet voice when handling my appointment, her smile was most welcome, handled my billing and transaction efficiently.”

Mr Chow Nam Fatt Alex, Ford Focus owner
– 3 Sep 2018

“Max was very helpful. He even came back on Saturday even though it was his day off to assist.”

Ms Goh Lee Pin, Ford Focus owner
– 3 Sep 2018

“Max is a very friendly n helpful person. Tried his very best to cater my requirement concerning my car that being towed to ford due to alternator faulty. Good job max.”

Ms Siti Nooreha Binte Mohamed Puasa, Ford Focus owner
– 2 Sep 2018